About
Built by the people who run it
MailThreatZero is operated by MSP Reboot, an infrastructure and managed-services operator. The gateway was originally built for domains we manage directly and carries our own production mail every day. The commercial service is now accepting evaluation partners. During an evaluation, participants work directly with the engineers who build and operate the platform.
Why MailThreatZero?
Per-domain pricing, explainable decisions, Monitor Mode and optional AI on your own account, and when another approach fits better.
Why it exists
Two problems, both practical.
-
You cannot explain a verdict you cannot see
When a customer’s invoice goes missing, “our spam filter caught it” is not an answer anyone can act on. We wanted a recorded score from each scanning stage that ran, so a decision could be explained and, when it was wrong, corrected.
-
Per-mailbox pricing punishes the wrong thing
Protecting a 200-person organization is not eight times the work of protecting a 25-person one, but per-user licensing bills it that way. Pricing per protected domain more closely matches what the gateway actually does.
How we work
- Operator
- MSP Reboot, which runs infrastructure and managed services including mail platforms, and operates and hosts MailThreatZero as a managed service. More about MSP Reboot.
- Engineering
- How the platform was designed and built is written up as an engineering case study at MyAppDone.
- Direct access
- Evaluation partners and future customers work directly with the engineers who build and operate the platform. A question about a filtering decision is answered by someone who can inspect the record behind it rather than passing it through several support tiers.
- Run in production
- MailThreatZero filters our own production mail every day. The technology is operating in a real mail flow, and guided evaluations with partners are how customer validation is being built.
- Built multi-tenant
- Tenants, domains, policy and quarantine were separate from the first version, because the platform was built to protect a portfolio of customer domains rather than a single organization.
- Support
- Email support is included with every protected domain. Service-impacting mail-flow issues, widespread false positives, and suspected security incidents receive priority handling.
- Contact
- Everything goes through the contact form — sales, support and security reports are routed by the topic you choose.
Talk to the people who run it.
A demonstration of the product, with the engineers who operate it.